In order to implement a new business software the processes have to be analysed and optimized. Our goal is to reach an optimum through ameliorations of the processes and supporting IT.

• Analysis of situation and potentials
   

• Business Process Reengineering
   

• Controlling systems and Balanced Scorecard
   

• Knowledge management
   

• Organizational aspects of the use of new media
  (e-mail, web, mobile technologies)
   

• Aspects of work organization and Robust Process Design